Payment and dispatch
Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 3,50 € per order.
From an order value of 80,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
Austria: EUR 8.50, cash on delivery EUR 12.50
EU: 13.50 EUR
Worldwide: 30.00 EUR
From an order value of EUR 200 we deliver postage free within the EU.
From an order value of 250 EUR we deliver postage free worldwide.
Delivery periods
For goods customised according to customer requirements, the revised submission will be made within 3-5 working days following conclusion of the contract, execution of the design work and delivery of the goods within 7 working days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 working days, for deliveries abroad within 5 - 10 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Cash on delivery (plus COD charges 7,00 €)
- Payment by invoice
Further details on payment
Payment by invoice is only for registered clients.
The invoice amount is to be settled at the time of payment on invoice within 14 days.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
DHL
DHL standard shipping
Calculation | Total price |
to EUR 250,00 | EUR 30,00 |
from EUR 250,00 to EUR 9.999,00 | EUR 0,00 |
from EUR 9.999,00 | - No Shipping - |